
Unofficial specifications
Bank TypeGovernment-owned Commercial Bank | HeadquartersDhaka, Bangladesh |
Established Year1972 | Websitehttps://www.rupalibank.org |
Bank NameRupali Bank PLC | SWIFT CodeRUPBBDDH |
Routing Number | License TypeCommercial Bank |
OwnershipState-Owned | ChairmanKazi Sanaul Hoq |
Managing Director / CEOObayed Ullah Al Masud | Total Branches582 |
Total ATMs500 | Total Agents250 |
Core Banking SystemFinacle | Internet BankingYes |
Mobile Banking AppYes | Mobile Banking App NameRupali Bank SureCash |
SMS BankingYes | Phone BankingYes |
Debit CardYes | Credit CardYes |
International Card SupportYes | Deposit SchemesFixed Deposit, Savings Account, Current Account |
Loan SchemesHome Loan, Personal Loan, Auto Loan | Islamic Banking WindowYes |
Foreign Exchange ServiceYes | Remittance ServiceYes |
Corporate BankingYes | SME BankingYes |
Agricultural Loan SchemesYes | Student BankingYes |
Women BankingYes | Agent Banking ServiceYes |
Digital WalletYes | UPI / QR Payment SupportYes |
ATM Network PartnershipNPSB | Visa / Mastercard / UnionPay SupportVisa, Mastercard |
Government Payment SupportYes | Utility Bill Payment SupportYes |
Customer Care Phone2223380405, 02223383957, 0247110933 | Customer Care Emailinfo@rupalibank.org |
Facebook Pagehttps://www.facebook.com/rupalibankltd | Head Office AddressDhaka 59, Motijheel C/A, Dhaka-1000 (Ground Floor) |
Helpline Availability24/7 | Working DaysSunday to Thursday |
Transaction Limit (Daily ATM)50,000 BDT | Transaction Limit (Daily App)100,000 BDT |
Foreign Currency Account SupportYes | Nagad / bKash / Rocket / Upay LinkedbKash, Rocket |
Reviewer
Feb 15, 2026
Rating: 2.5
Rupali Bank PLC, a venerable institution in the banking sector of Bangladesh, seems to have lost its way amid a maze of unpaid loans and regulatory scrutiny. Once a seemingly stable bastion of financial services, it's now stumbling over a few too many hurdles—like a banker trying to moonwalk in dress shoes. With a targeted market encompassing both individual and corporate clients, Rupali Bank's key positioning appears a tad wobbly, hanging somewhere between nostalgia and a desperate plea for modernity. The first impression? A classic banking institution with a hint of midlife crisis.
Rupali Bank's pricing strategy appears to be as unpredictable as its profitability. While competitive interest rates offer initial allure, the potential hidden costs associated with high NPLs and provisioning could be a dealbreaker for the risk-averse. The total cost of ownership, including potential penalties from overdue payments, could outweigh the benefits. Compared to competitors, Rupali Bank's offerings may lack the value proposition for those prioritizing financial stability and advanced services.
Professional assessment across these dimensions (X/5 scale):
Rupali Bank currently has an NPL rate of 44-51%, which is significantly higher than the industry average, indicating a riskier loan portfolio.
Deposits are insured up to a limit, but the coverage may not be as extensive as some customers would prefer. It's advisable to check the latest terms and conditions.
The bank's profitability is inconsistent, with past losses such as 2 crore 32 lakh 68 thousand taka in 2013 still echoing in its financial statements.
Rupali Bank has faced fines and penalties from Bangladesh Bank for various compliance issues, affecting its overall financial health.
Yes, there have been regular changes in the board of directors, which can lead to instability in leadership and strategic direction.
The loan to Divine Knitwear remains overdue, with an unpaid amount of 22 lakh 72 thousand taka, contributing to the bank's NPL challenges.
In summary, Rupali Bank PLC's current financial standing is a mixed bag of potential and pitfalls. Rated at 2.5, it offers some benefits for those seeking government-backed security and extensive reach. However, the high NPL rates, frequent fines, and board instability raise red flags for risk-averse individuals and businesses. While it may suit those looking for traditional banking services, those prioritizing innovation, stability, and robust customer support might find better alternatives with banks like BRAC Bank or Dutch-Bangla Bank. A cautious approach is advised, with careful consideration of the associated risks and benefits.